Overview This email template is intended to provide businesses with transparency for priority 1 and/or priority 2 critical incidents. The concept is to provide a concise update within time intervals, progressing the incident towards resolution. Use Case The below matrix is a strong guideline on when to send these email comms. These numbers are industry … Continue reading Major Incident Notification Template
Template
Exiting User / Off-boarding Form Template
Drafted an exiting user request form which is simple and effective for any IT solution. It is designed for approval authority to complete, sign and submit to IT for handling. EXIT_USER_FORMv1.3
New User / Onboarding Form Template
Drafted a new user request form which is simple and effective for any IT solution. It is designed for approval authority to complete, sign and submit to IT for handling. NEW_USER_FORMv1.3
Cloning Linux Guest in Hyper-V 2012 R2
Cloning a Linux guest comes with its own challenges as it doesn't include an out-of-the-box tool like SysPrep to generalise OS unique settings like Windows. This scenario is composed of: Microsoft Windows Server 2012 R2 Hyper-V Manager Red Hat Enterprise Linux Server Release 6.6 In Hyper-V Manager: Right click an existing VM you would like … Continue reading Cloning Linux Guest in Hyper-V 2012 R2